Products › Caion › Details
Increase of revenue and simultaneous cost reduction
Longwaiting time at cashiers and downtimes at slot machines reduce revenue and customer satisfaction. CAION optimizes pay in and pay out processes and therefore reduces cost. Better service to the customers increases customer satisfaction and playing time.
Redemption and charging of tickets (TITO)
CAION validates the tickets with the casino online system and pays the respective amount to the customer. The customer does not have to see a cashier and can do the entire payout by himself.
Redemption and charging of player cards
CAION can redeem player cards to customers. The customer can initially charge and recharge the player card at the CAION as well as decide to receive a full or partial payout. CAION can also manage deposits for player cards.
Exact payout of credit
CAION features 4 coin hopper and 4 banknote cassettes and guarantees exact payout, down to the last cent. This reduces waiting time for the machine to be refilled.
Handling of magnet, chip and RFID cards
CAION can dispense and accept magnet, chip, as well as RFID cards. Casino employees and service personnel can also choose between magnet, chip or RFID cards to use as authorization cards.
CAION can also be used to break down notes into smaller denominations. The parameters for this can be individually set by casino staff.
CAION greatly simplifies the jackpot payout in the casino. The casino staff can get a list of all valid jackpot payouts directly from the CAION terminal and then pay the customer. There is no need to go to a cashier, therefore this quicker method helps to further increase customer satisfaction.
Optional ATM functionality (only in the USA)
CAION offers all hardware components to be used as an ATM. ATM-only-machines are no longer necessary on the casino floor, therefore saving both space and customer waiting time.
Secure storage of cash
Banknotes are completely secured in a safe within the CAION terminal. The thickness of the walls can be optionally increased to 2.54cm and it can be closed using either a combination lock or a key lock.
Documentation of all transactions
The CAION terminal documents all transactions, e.g. cash paid out, cash paid in, cash refills, and also records events such as door unlocked, staff login etc. This data can be accessed at any point in the form of report summaries.